into the future with car insurance

[sistawendy]

My car insurance company, Allstate, asked me to download an app to my phone so they could take a look at my banged-up car remotely, including a video chat and the nice younger lady on the other end photographing various bits of the car.

The only problems were:

• Since my car was parked on the street, I was at the range limit of the Devil Girl House's WiFi. The call got dropped. Luckily, the lady on the other end had experienced this before and asked me to shut off the WiFi. Everything worked fine over cellular.
• It was below freezing and I had to take my mittens off to work my phone. Hello, Raynaud's syndrome! Warming them back up again was painful.
• There's a limit to what anyone, even a seasoned insurance professional, can learn without somebody taking the car partially apart. But given what she could see, the insurance lady sounded no more hopeful than the tow truck driver did yesterday. We shall see.

Comments

[elainegrey]

Ouch. My sympathies.